Category Archives: OmniPeek Remote Assistant

Why Customers Choose WildPackets

Customers come to us for a multitude of reasons. Some aren’t happy with their current network monitoring solutions; others are experiencing network glitches that they cannot solve; and some simply need a cohesive analysis solution. WildPackets offers a suite of products that bring customers to us from far and wide, many of whom need specific capabilities in their monitoring solution. Let’s take a look at just a few of the reasons WildPackets is the leading network analysis solution.

10G Analysis
WildPackets led the way in 10G analysis, being the first to introduce a network recorder to break the 10G barrier. When our TimeLine network recorder was introduced in 2010 it was the only network recorder to capture and store packet-level data, with no data loss whatsoever, at 11.7Gbps. Since then, WildPackets has continued to refine TimeLine, offering even more real-time statistics, increasing our overall data throughput, and adding support to capture directly from 40G network segments.

Network Forensics
Going hand-in-hand with network recording is network forensics. As you’re streaming packets to the network recorder perhaps you see a troubling trend in the real-time dashboard, or maybe a user enters a trouble ticket. Network forensics allows you to analyze a subset of your recorded data while the overall high-speed capture continues uninterrupted.

Often associated with security, network forensics goes well beyond security and also helps solve far more common issues on your network, like spikes in utilization, drops in VoIP call quality, and increased latency in both network and application performance. If a problem does occur, you no longer have to try to recreate the problem, which is typically the most time consuming task in any troubleshooting session. Instead, with TimeLine, you simply go back in time, find the problem on the dashboard, and solve it.

Remote Analysis
The days of using a laptop to perform portable analysis, especially on high-speed wired networks, are now extinct. Corporate networks are highly distributed, even for small to medium sized businesses. Even if your company operates from a single location, odds are you host some services remotely, and use some level of software-as-a-service (SaaS), making it difficult to always be where problems are occurring. WildPackets’ Omni Distributed Analysis Platform provides a wide range of options for remote network analysis, from “lightweight” software solutions like OmniPeek Remote Assistant and OmniEngine software probe, to high performance network recording appliances like TimeLine. With a WildPackets solution, network engineers can monitor and analyze highly distributed network architectures without ever leaving their desks.

Top-Down Approach to Network Monitoring
For an overall, top-down view of any network segment, customers find WildPackets flagship OmniPeek network analyzer most helpful, whether as a portable analyzer or as a console to any of our remote analysis solutions. OmniPeek provides complete visibility into your network – including Ethernet, Gigabit, 10G, 802.11a/b/g/n/ac, and VoIP and video. OmniPeek provides visual context into the network so that even junior IT staff can drill down into performance problems and solve performance issues across multiple network segments. This ensures maximum network uptime and user satisfaction.

The Full Suite of Network Monitoring and Analysis Products
And for a complete view across your entire network, WildPackets offers WatchPoint network monitor. This solution builds on our suite of distributed analysis products and provides a comprehensive graphical interface of overall network performance, including top talkers, top applications, overall utilization, VoIP performance, and detailed reporting of detected network and application problems (Experts). WatchPoint also provides a direct link for detailed, packet-level analysis to determine the root cause of any issue.

What is your favorite WildPackets product? Feel free to leave us a comment and share your thoughts.

Announcing Our Winter Webinar Series

We’ve got a full Winter scheduled this year. We’ll be reviewing four real-world use cases of our Omni Distributed Analysis Platform, your network’s health, as well as scalability for distributed network analysis. Be sure to reserve your virtual seats today!

  • Thursday, November 8, 2012, 8:30 am PST: Network Performance and Latency with Omni Distributed Analysis Platform
    When a business’ modern networks fail to get critical information through on time, or too slowly, it slows down the work flow. Join us in this webinar to see how the Omni Distributed Analysis Platform uses total network visibility to easily help you find four common network performance issues.
  • Wednesday, November 14, 2012, 8:30 AM PST: Network Health for the Holidays
    As the holidays approach, you’re not the only one who needs to stay healthy. Regardless of your business, this is the busiest time of year, so your network also needs to be running in top form. Join us for a review in monitoring the key vital signs of your network – kind of like a flu shot, without the sting.
  • Wednesday, December 19, 2012, 8:30 AM PST: Scalability and OmniPeek 7.0
    Whether you’re talking network speeds, data storage, or highly distributed networks, scalability is the name of the game in distributed network analysis. WildPackets is leading the charge with its suite of hardware and software products. Join us to see how WildPackets continues to push the boundaries in high-speed, highly distributed network analysis and troubleshooting.

Interop New York: The Countdown Begins!

We’re a day away from the Interop Conference in New York, and we are excited to be in the Big Apple! The expo runs from Wednesday, October 3 through Thursday, October 4 and our booth number is 737.

This year, we’ll be demonstrating the latest features of our OmniPeek Network Analyzer for Wireless v7 which was introduced during the Wireless Field Day on September 12. These features include:

  • Advanced Roaming Detection: Ability to identify when wireless clients roam from AP to AP to accurately report on the timing of these transitions for better analysis.
  • Latency Measurement: Reporting one and two-way latency for network flows to see when the user experience is degraded
  • Visibility Enhancements: Enhanced Compass dashboard that provides network engineers with the ability to correlate detailed analytical results, including WildPackets Expert analysis.
  • OmniPeek Remote Assistant: A new option that allows non-technical end users to capture and collect data from their workstations and return the data to network engineers for deeper troubleshooting.

If you are attending Interop, be sure to stop by our booth for a demo. Put our experts to the test with your network challenges; we’ll be happy to show how the Omni Distributed Analysis Platform helps large or small networks.

To register for Interop New York, please click here.